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Blog Posts (1)

  • Important Information from SidMedia regarding Coronavirus.

    We've made some minor changes to our Coronavirus response; please take a moment to review them and how they may affect you. ​ As lockdown is being eased and new 'track and trace' systems from the UK Government are rolled out and used, we believe - in accordance with Government advice - we can resume some of our previous suspended, or changed, services. Please pay close attention as some services and our availability may differ on your status with SidMedia. ​ For everyone: ​ We remain unavailable to accept any new work. Our sales team are not available at this time. ​ For SidMedia Support users: ​ We're operating revised Support hours: weekdays, 10am - 4pm. Restrictions remain on our telephone support service. Please visit before you contact us. For our existing Clients: ​ Most services have returned to normal by now for you. We are carrying out essential site visits, installs and support where remote support is not available or suitable. All social distancing rules are observed at all times when on any site. Visits are limited and in accordance with the most recent Government guidance, regulations, and law. You can contact your Project Manager as normal, through the normal channels. ​ For people working with or for SidMedia: ​ User requests for Device Loaning remains unavailable. This is to help combat the spread of the virus. ​​ We are continuing to revise all of our services and, as a result, there may be some temporary downtime. We want to prioritise our time and availability to keep key elements working for our Clients and ourselves and, by doing so, this means some of our less essential services may be temporarily closed or not updated until further notice. However we'll do our best to keep everything running as normal and, where we can't, we'll try and let you know as soon as possible. ​ We thank you for your patience and cooperation during these unprecedented times. Please remember to follow the latest Government advice and from the SidMedia team, Stay Well.

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Pages (7)

  • SidMedia Portfolio

    Welcome to our Portfolio Former Ikin & Oxenham have made a few small changes and most noticeable to their brand Otter Vets. We were excited to work with them to create a brand new website for them and their business. SidMedia have achieved this by not only following the desires of Otter Vets but also suggesting new ideas that they love! One of those is the 'Register your Pet' feature now available - not previously seen on Ikin & Oxenham. We feel this is a great for their clients to join quickly and with ease - why not give it ago if you're not already a client? We highly recommend this veterinary practice for a number of reasons from great, quality and care with pets but also how flexible and easy they were to work with as a client as we developed their website. Head over to the Otter Vets website 1st Sid Vale Scout Group is Sidmouth's local Scout group for everyone to get involved with - from any age. Founded in 1913, it gives young people a chance to learn new skills they wouldn't otherwise get in the classroom. Scouting also unlocks experiences they'll never forget such as sleeping under the stars, hikes and much more. Their brand new Scout Hut Centre, was a chance for SidMedia to help bring them up-to-date with a brand new website with information about hiring the new hut, a booking system which is easy to manage and view at a glance. SidMedia have also been working closely with 1st Sid Vale Scout Group to bring beautiful photos to their site and brand along with new ways of digital marketing. Head over to 1st Sid Vale's website #WeAreSidMedia and Community Matters 1st Sid Vale is Sidmouth's local Scout Group. Scouting is a worldwide movement, and a non-profit organization. ​ At SidMedia, for great causes, charities and non-profit organizations, we go above and beyond to help them tell their story or inspire others with affordable plans - tailored just for them. ​ Contact us today, and we'll start putting a plan together for your cause. Feeling inspired? Thank you for checking out our work! We'd love to know what you think about them, so please don't hold back. ​ Taking a look at other peoples websites will give you some of your own inspiration if you're stuck! ​ If you can't find the inspiration you need here, quickly reach out to us and we'll be more than happy to give you a few ideas. Stouts represents four different businesses in Sidmouth all owned by the same family, the Stouts. They own and manage; Mocha Restaurant, Ice Cream Paradise, Prospect Plaice and All Seasons. For the first time ever these businesses will have a wonderful online presence where people using services such as Google Maps will be able to follow links to the site and related business. People visiting the Sidmouth will be able to find important information like opening hours, menu and what they have to offer in a few clicks. Our photographer has taken beautiful photos of each business which really show it off! We've even recorded a special video for the home page background - haven't seen it yet, click here. ​ We work with each of the Stouts businesses individually to keep their website up-to-date but also manage their Facebook page and other key branding items such as flyers and promotional content. Check out Stouts online The next step is Easy. We're here and ready whenever you are. ​ Grab all your ideas together and we'll make them a reality. Ready to start something Amazing?

  • SidMedia Support Centre

    Welcome to the SidMedia Support Centre. We are upgrading Support. While we make some changes to our support pages, please bare with us as some articles may have been temporarily removed. If you need help, contact our Support team. Thank you. Support for everyone from SidMedia. Using our website You and your data Managing email from us Report content News and #SidMediaStatus for our services Everything is operating normally. Report an issue. Website services Good Domain services Good G Suite services Check SMS services Offline Scheduled Maintenance No major maintenance is scheduled at the moment. We'll continue to make minor updates in the background, but these shouldn't affect you whilst on our website. Latest News Important Information from SidMedia regarding Coronavirus. Support for our existing Clients. Accessing SidMedia One Data about you and your business Making a payment Account recovery Contact Support We're available during our Support Hours on the phone and by email. Our clients have 24/7 access to support via their Project Manager. Call Support 0844 884 9075 and press 2 Charges may apply when calling this number, check with your provider. Email Support About Support Welcome to the SidMedia Support Centre - home of all the answers you need when using our website or SidMedia services. Support Hours Telephone Support available: ​ Mon - Thu 1000 - 1700 Fri 1000 - 1600 ​ Email Support available: ​ Mon - Thu 0900 - 2200 Fri 0900 - 2200 Sat 1000 - 1800 Sun 1100 - 1600 ​ Typical seasonal unavailability: ​ Christmas Eve not available Christmas Day not available Boxing Day not available New Year's Eve from 0900 until 1600 New Year's Day not available ​ Always check seasonal availability messages.

  • Contact SidMedia

    Temporary changes to SidMedia. To keep everyone safe and well, we have made some temporary changes to SidMedia. Learn more got a question? Contact SidMedia We help you choose the services the suits you and your business, and we know this can be a complicated at time. So we're here to answer any questions you may. ​ We look forward to speaking to you very soon. Submit Thank you for your message, we'll be in touch soon. Support For our dedicated service support and for other technical support queries, head over to our Support Centre. Support Centre Call our team 0844 884 9075 Charges may apply when calling this number, check with your provider. Email us Contact a department directly here.

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