Payment Support (2587)
Locating your Client ID and Invoice Number on your invoice.
I have a query about a current or upcoming invoice
Locating your Client ID on your invoice
You can find your Client ID next to your name in the Bill to information section of your invoice.
In this example, John Smith's Client ID is NON1234.
Note: On invoices issues before 2017, you may find that; your Client ID isn't included/shown on your invoices, or its located somewhere else on it. Please check your invoice carefully.
Locating your Invoice Number on your invoice
Every invoice will have its own, unique Invoice Number. It's an eight digit number, separated with a dash for connivence and is located up in the top-right hand corner of your invoice.
In this example, the Invoice Number is 1234-5678.