We are upgrading Support. While we make some changes to our support pages, please bare with us as some articles may have been temporarily removed. If you need help, contact our Support team. Thank you.
News and #SidMediaStatus for our services
Everything is operating normally.
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No major maintenance is scheduled at the moment. We'll continue to make minor updates in the background, but these shouldn't affect you whilst on our website.
Welcome to the SidMedia Support Centre - home of all the answers you need when using our website or SidMedia services.
Telephone Support available:
Mon - Thu 1000 - 1700
Fri 1000 - 1600
Email Support available:
Mon - Thu 0900 - 2200
Fri 0900 - 2200
Sat 1000 - 1800
Sun 1100 - 1600
Typical seasonal unavailability:
Christmas Eve not available
Christmas Day not available
Boxing Day not available
New Year's Eve from 0900 until 1600
New Year's Day not available
Always check seasonal availability messages.